Privacy Policy

1. Who is responsible

Vula Systems is the responsible party for the personal information described here. For anything in this policy — including any request to access, correct or delete your information — contact us at vulasystems04@gmail.com.

2. What this website collects

This site has no contact form, no analytics, no advertising and no tracking pixels. We do not set cookies.

The site does store two small preferences in your browser's local storage: your chosen currency (ZAR or USD) and whether you prefer the light or dark theme. These stay on your device, are never transmitted to us, and clearing your browser data removes them.

3. Information handled by our hosting and font providers

Two third parties necessarily see technical information when you load this page:

• Cloudflare hosts the site. As with any web host, its servers process your IP address, browser type and the pages requested, in order to deliver the page and to protect against abuse.
• Google Fonts serves the typefaces used here. Your browser requests those font files directly from Google, which means Google receives your IP address as part of that request. We receive nothing from this.

We do not control these providers' own processing. Their respective privacy policies govern it.

4. Information you send us directly

When you contact us by email, WhatsApp, phone or Instagram, we receive whatever you choose to send — typically your name, contact details, your business, and a description of what you need. If we go on to work together, we will also hold project material such as briefs, brand assets, feedback and invoicing details.

We use this only to respond to you, to quote, and to carry out work you have engaged us for. We do not sell personal information, and we do not use your details for marketing you have not asked for.

5. Confidentiality of client material

Client briefs, unreleased brand material and anything else you share for a project are treated as confidential. We do not publish work in progress, and we do not use identifiable client material in our own promotion without asking you first.

How client material is handled in our AI-assisted workflow is set out separately on our AI Ethics page.

6. How long we keep it

Enquiries that do not become projects are kept only as long as the conversation is useful. Project records are kept for as long as we need them to support the work and to meet the record-keeping periods South African tax and company law requires of us. You can ask us to delete anything we are not legally required to retain.

7. Your rights under POPIA

You have the right to:

• ask what personal information we hold about you;
• ask us to correct anything inaccurate or incomplete;
• ask us to delete information we no longer have grounds to keep;
• object to how we are processing your information; and
• complain to the Information Regulator of South Africa.

Email us and we will respond. Exercising any of these rights costs you nothing.

8. Changes to this policy

If this policy changes, the "last updated" date above changes with it. Material changes affecting existing clients will be raised with them directly rather than left to be noticed here.